I have a friend who has been working with a credit repair guru from FB for a year and nothing has been removed. He submitted his own FTC report to get only his collections removed. How do I help him? Do I use his current FTC report or create a new one. I have his log on info for identity iq. We haven’t done anything as far as the dispute fox software as this is a personal friend who saw my FB post and texted me a moment ago. He said he’s willing to pay anything for my help lol. Where do I start Brianna?