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21d (edited) • 🥳 | Wins
S-S-S-SSSSSOOOOOOOOOOOOLLLLLLLDDDDD!!!
$5K Onboarding | $1K MRR!!!
The client sold themself even before I started the meeting.
Networkign for the Win!!!
This is the culmination of my GHL experience to date. But pulling out of the train station, getting on the phone, going to networking meetings with a simple sale structure of one of the most in-demand products/services on the market today was a direct result of being here in CEO Lab, the instruction, the singular focus of purpose of this community, which is to build the success formula for us all.
Here's the chronology of this sale.
- I went to a Chamber Business After 5 (BA5) two weeks ago today and met a project manager of this heating, plumbing and electrical contractor. He said I need to email the owner, which I did. Got no response, even though I recorded a sample voice bot and included it in the email.
2. Last Thursday I presented to the marketing manager of the BA5 the previous week and, although he said "I'm the decision maker" he wasn't. After that disappointment, I walked in the door of my now client and asked to speak to Nicole, the owner. She came out and said, let's meet next Wednesday (yesterday). She said she might need to cancel if things were busy at the office. I sent her an invitation, which she accepted and I was all prepared for a Zoom call. 10 minutes before the meeting was supposed to start yesterday she cancelled and DNDd SMS. I thought that was the end of it, but I sent her an email (I would have called today if I didn't get a reply). But... this morning, I see an email from her, saying she was available to meet in person this afternoon. I was hyped up and pleasantly surprised.
3. I got there and we started talking. Before I even said anything, she told me a horror story of what happened with her local answering service. They missed a call from an existing client who had a "no heat call" because there was no answer, they went to a competitor. She thinks she may lose that client permanently. Nicole was pretty much sold even before I did the discovery or the demo. I just needed to prove it could do whaat I said it could do. My AI receptionist, Haley, asked Nicole if she wanted to set up an emergency response scenario in the role play, which she did. It worked almost flawlessly.
4. After the demo, she asked about different scenarios, like being able to route calls to different teams, set up multiple calendars based on when crews would be in different areas. I know this will be a bit more complex than a single bot, but I know how this works and assured her that I can make it work.
Ka Ching!!
I might be setting myself up for some extra work, but this is a first deal in a high value market. I know that this deal is a thin edge of the wedge in the local market. Once this is set up properly and Nicle starts telling all her friends and colleagues, this will be me sailing in a blue ocean.
I have some history in telephony, which was a huge advantage on this call. I know what I can do to make these systems work, and what is potentially possible IF I can tie into a full commercial IVR system (I'll keep folks posted on that, after I meet with a couple of providers).
The monkey is off my back.
@CEOLab Community members who have been helping me along this journey, Thank You for being part of this. You are major contributors to this success, as well.
Cheers,
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S-S-S-SSSSSOOOOOOOOOOOOLLLLLLLDDDDD!!!
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