22d • General discussion
Plumber World
Most plumbing and heating businesses don’t fail because of lack of work.
They fail because of systems.
👉 No clear pricing
👉 No follow-up with customers
👉 No maintenance plans
👉 Relying on emergency call-outs only
The top companies do a few things differently:
✅ They educate customers (not just fix problems)
✅ They offer annual servicing & maintenance plans
✅ They price confidently and transparently
✅ They build trust before the boiler ever breaks
Quick tip:
If you’re not offering a boiler service reminder or heating health check to every customer, you’re leaving money (and loyalty) on the table.
💬 Question for the group:
What’s the biggest challenge you’re facing right now in your plumbing or heating business—leads, pricing, staff, or systems?
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