Tradeify - Account System Disruption · InvestCEO with Kyle Henris

Tradeify - Account System Disruption

To all of my Tradeify traders wondering why your Tradovate accounts suddenly pulled a Houdini, please see the notice from Tradeify below: 👇

We experienced a critical system fault that caused all Tradovate trading accounts to become temporarily disconnected from their users. Our team identified the issue immediately and we are actively working to reconnect all accounts.

What to expect:

- The reconnection process is currently underway and may take up to a couple of hours to complete fully

- Once accounts are reconnected, our team will manually run corrections for all impacted accounts - no action is needed on your end

If you had trades open on Tradovate between 8:00 AM - 9:00 AM EST:

- Any losing trades from this period will be removed

- Any winning trades from this period will be kept

We sincerely apologize for the disruption and appreciate your patience while we resolve this. We'll post an update here once all accounts have been fully restored 🙏

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Tradeify - Account System Disruption