How do I make an impact on my team? - Accept inbound calls from patients, prescribers, or other health professionals in support of the specialty pharmacy functions - Make outbound calls to patients to establish shipment criteria and asking scripted questions when applicable - Utilize operating systems and tools to help manage patient therapy and refill compliance - Assist in answering incoming phone calls and triage calls to a licensed health care associate when clinical intervention is needed - The Employee will act in accordance with all applicable federal and state laws and with the highest ethical standards that we consistently strive to achieve. Thus, legal and ethical compliance is an essential duty of each employee - Other duties as assigned - https://careers-navitus.icims.com/jobs/4849/patient-care-assistant-i/job?mobile=false&width=1392&height=500&bga=true&needsRedirect=false&jan1offset=360&jun1offset=3

This position will serve Thrivent’s internal and external customer contacts via the telephone and written communications and will deliver strong customer service. Additionally, this position as a member of a team, actively partners with the team on meeting established service and quality standards and identifies trends for process improvements. https://careers.thrivent.com/jobs/46661/customer-service-representative-annuities-financial-transactions/?source=ORG_LI