I use Notta AI [that's an affiliate link] to transcribe every call I'm on. My AI bot is always in the room and everyone who hops on a call with me knows it. The reason is simple: the transcript doesn't lie. My notes do.
Here's what recording your client calls does for your VA business:
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Serve them better - go back and catch every detail so nothing falls through the cracks
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Build custom proposals faster - their exact words and pain points are already in the transcript
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Spot new service opportunities - clients tell you what they need in conversation all the time without realizing it. The recording catches it so you don't miss it.
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Create SOPs without sitting down to write them - the transcript does the heavy lifting
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Cover yourself - what was agreed to is in writing. No he said she said.
π¨ Always record with permission. Always. π¨
The work you're already doing in these client calls is generating assets you're leaving on the table every single time you don't hit record.
Start hitting record.
ποΈ What tool do you use? Drop it below. ππ½
Attached is a screen shot of the notes captured from my last open work session. It was about starting our email list! π