Release Radar December 1-5 · HighLevel Systems Playbook

Release Radar December 1-5

December 5, 2025

1. Conversation Email – AI Schedule (Smart Send Time Optimization)

What it does: Lets you choose a time window (for example, “next 48 hours”) and have AI auto-pick the best send time for each contact based on their past open / click behavior. If there isn’t enough data, it just sends right away so nothing gets stuck in limbo.
Why you care: Higher open and reply rates without you guessing or over-segmenting send times.

2. Reduced Padding around QR Codes Logo

What it does: Tightens the padding around logos that sit in the middle of QR codes so they look cleaner and more balanced. Applies automatically to all existing and new QR codes.
Why you care: Better looking QR codes for menus, flyers, receipts, etc, with no change in scan reliability.

December 3, 2025

3. Calendar – Stay Informed When a Meeting is Missing a Location (🎥 Recorded the Video Check New Features)

What it does: Sends email and/or in-app notifications when an appointment is created without a meeting location or link, including when Zoom/Google/Teams fails or the custom location is blank. Controlled from each user’s notification settings.
Why you care: Cuts down on “Where is this meeting happening?” chaos and missed calls from broken links.

4. Forms / Surveys / Quizzes – Easily Adjust Margins

What it does: Adds a “Top Margin” control in the builder so you can adjust spacing above sections directly from Styles → Layout without touching CSS. Works across forms, surveys, and quizzes.
Why you care: Faster, cleaner layouts, especially for multi-section forms and landing pages.

5. SaaS Mode – SaaS Analytics: Deep Insights Into Your SaaS Business

What it does: New SaaS tab on the Agency Dashboard (Pro $497) that shows MRR, total SaaS revenue, churn, expansion, reactivation MRR, plan distribution, ARPA, upgrades/downgrades, etc.
Why you care: Real SaaS metrics directly in HighLevel so you can actually manage pricing, churn, and growth instead of guessing.

December 2, 2025

6. Prospecting – Prospecting Is Now FREE in Agency Sub-Accounts

What it does: Makes the Prospecting Tool available for free inside sub-accounts marked as “Agency Sub-Account.” You get lead search, audits, and syncing right inside the CRM environment. Agencies can still upgrade to Premium for higher limits, enrichment, custom audits, and widgets.
Why you care: Lets you (and your clients) run real outbound / audits from within the same sub-account where automations live, without paying extra just to test it.

7. Calendar – Service Appointments Can Now Be Edited

What it does: Lets you fully edit unpaid Service Appointments directly, including services, add-ons, staff, variants, location, title, date/time, timezone, and coupon codes, without canceling and recreating. Paid appointments still have limits, but you can duplicate them to rebook quickly.
Why you care: Massive friction-reducer for last-minute changes, upsells, or fixing mistakes without rebuilding the booking from scratch.

8. Calendar – Key Behaviors Now Highlighted for Event Calendars

What it does: When you create or edit an Event Calendar, there’s now a visible label and info tooltip that explains how Event Calendars behave differently from standard calendars, including functional differences and limitations.
Why you care: Fewer “why doesn’t this sync / behave like my normal calendar?” surprises, so less support time and less confusion for you and your clients.

December 1, 2025

9. Surveys / Quizzes – Add Multiple Terms & Conditions

What it does: Lets you add multiple Terms & Conditions fields to Surveys and Quizzes, matching what Forms already allowed. You can now collect separate consent for privacy, marketing, data use, etc, in one survey or quiz.
Why you care: Cleaner compliance and better consent handling when you need different boxes for “email me,” “text me,” “share my data,” and so on.

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