Claude Projects
Course 1 set up your account. This one teaches Claude your business.
A new chat starts with nothing. It does not know your pricing, your policies, or how you write, so you explain it again, every chat, every day. Small enough to ignore each time, which is why it never gets fixed.
A Project holds that context permanently. Every chat inside it starts already briefed.
Ten lessons: seven procedures you run today, plus a finished Project, a troubleshooting guide, and the prompt vault.