Need Help! A2P. This is what I submitted and it Failed

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Use Case Description

XX XX Company uses SMS to communicate with customers who have explicitly opted in to receive updates about their roofing projects, inspections, and appointments. Messages include appointment confirmations, scheduling reminders, follow-ups, and service updates. Customers can reply to reschedule or unsubscribe at any time.

Sample Message #1

Hi {{contact.first_name}}, this is Kurt from XX XX Company. Your roof inspection is scheduled for September 25th at 10:00 AM. Reply C to confirm, R to reschedule, or STOP to unsubscribe. Call 615-800-XXXX or visit https://XXXX

Sample Message #2

Hello {{contact.first_name}}, this is Kurt from Nashville Roofing Company. I’m following up regarding your missed roof inspection yesterday, would you like to reschedule? Reply YES to book a new time or STOP to unsubscribe. Call 615-800-XXXX or visit https://XXXX How do lead/contacts consent to receive messages?

How do lead/contacts consent to receive messages?

End users opt in by visiting https://XXXX and filling out their details, where they check a box to receive notifications and promotional messages to provide consent. Additionally, end users can also text START to +1 (615) 800-XXXX to opt in.

Opt-in Message

You have successfully opted in to receive notifications and promotional SMS from Nashville Roofing Company. Reply STOP to unsubscribe at any time or HELP for more information. Call us at 615-800-4355 or visit https://XXXX

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