Subject: I just completed the HireHawk Operating System course

I have finished the HireHawk Operating System course. My biggest takeaway was Module 6, "Building the Second Brain." It reinforced the importance of understanding the business as a whole, taking ownership, and documenting processes, while also helping me refine and improve how I apply these in my daily work.

Here is an example from my past work:

In one of my previous roles, I noticed that important tasks such as license renewals, sending invoices, and submitting proof of delivery were sometimes delayed because they were not tracked in one place. Instead of only completing the tasks daily, I created a simple CRM-style tracking system in Google Sheets to log, monitor, and follow up on all related activities. This helped the team stay organised, avoid delays, and improved overall efficiency.

Looking forward to learning, contributing, and growing with this community.

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