13d • General discussion
The form that thanked people while their leads evaporated
Found a bug in our own funnel this week that I guarantee is live in someone's account reading this.
A form posts to a GoHighLevel inbound webhook. The webhook fires. The workflow runs. The thank-you page shows. And no contact is ever created. The lead is gone. No error anywhere.
Here is why: GHL inbound-webhook workflows run contactless. Unless the workflow has a Create or Update Contact action with the payload fields mapped, GHL executes the whole thing into the void. Tags fire on nobody. Emails send to no one. The execution log shows green.
The test that catches it takes ninety seconds. Submit your own form with a real email. Wait a minute. Search Contacts for it. If it is not there, your form has been a paper shredder.
This is one of seven silent failure modes I put into a free checklist, all from real broken accounts: get.ghlcommand.com/checklist. Work through it on your own account this week. Most agencies find at least one.
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The form that thanked people while their leads evaporated
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