How do you CARE? · The Game

How do you CARE?

We discussed potential bottlenecks every community owner has to face:

C standing for conversion
A standing for ascension
R standing for retention
E standing for engagement

No matter what money model you choose to pursue in your community, you have to design your META (most effective tactic available) to CARE the best way you can for your community members.

Conversion starts at your about page.

So far what worked for me best is a simple questionnaire you can turn on in your plugins section and ask future members to answer 3 questions of your choice.

That allowed me to filter members according to what they want and what I can deliver for them.

Ascension is a bit tougher.

That's why my automated DM (you can turn on in your plugins section) triggers an onboarding process that prompts new members to a 30 minute audit call. So far 3 out 7 booked and attended a call, with two follow up sessions coming next.

Retention is where we all need help.

During my talk with

@Jose Guerra

we came to a conclusion that retention is directly connected with engagement.

Engagement is what makes the community work or not.

Perhaps the best example is this community lead by

@Lukas Schmidt

where we constantly look for new or META ways to engage people. This is the problem we want to solve more than any other.

What if there would be a way to solve that problem with one click for all our community members?

Over the past 20 years of teaching, tutoring and mentoring I can give you all educational creators two key takeaways that will make your and your members life so much easier:

PKM (personal knowledge management) is a foundation to any learning process and PKM is not about aggregating, it is about HOW you aggregate. There are many systems to do that. My pick (after trying it all) is zettlekasten with a any backlink supporting app.
The way you structure your educational content is essential and brain dumping is definitely not the way to go. Ultimately the more you are organised with your knowledge the better you can deliver it.

Please bear in mind that my META (most effective tactic available) may not be what works best for you but with some understanding of CARE and PKM you change throwing spaghetti at the wall to a predictable knowledge delivery system.

How easy was it for you to understand CARE, META and PKM?

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