VA for intakes? · Free You Up

VA for intakes?

We are considering adding a second VA to handle intakes and scheduling. My team is hesitant and feels it needs to be a physical person in the office. We do a mix of central and therapist scheduling, so there is a ton of communication between therapists and the scheduler. I know many have done this successfully. I’m personally only worried about not being able to monitor the calls and be able to give feedback about tone. Thoughts?

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