I've discovered something very disappointing about High Level. Love the platform but the product I'm building now is a paid membership that has several tiers / plans. Obviously I want to allow users to change their plan - upgrade from monthly to annual plan, or from standard to premium for example.
What's possible with GHL - upsell the new subscription for its full price.
What's not possible - cancel the existing one (without crazy manual API integrations),
and charge pro-rated amount instead of full price. Let's say they buy a monthly plan and this same evening they upgrade from monthly to annual - so they need to pay just for 11 more month, not 12. That's a pro-rating feature that is missing.
Have you guys ever made GHL work with subscription businesses? How do you approach this?
It would be a shame If I had to ditch GHL and switch platforms just because they make it impossible to support more than one subscription plan