Most UK business owners worry that raising prices will “chase customers away.”
But data and behavioural economics say otherwise.
McKinsey research shows:
A 1% improvement in price (without losing volume) can boost operating profits by up to 11%.
And yet…
Most small businesses spend 10x more time cutting costs than optimising prices.
Here’s the catch:
It’s not how much you charge it’s how customers perceive what they’re paying for.
Three pricing insights that change everything:
1. Anchoring: The first price customers see sets their mental benchmark. Frame value before they compare.
2. Decoy Effect: Offering a “middle” option often drives people to your most profitable product.
3. Loss Aversion: People are more motivated to avoid losing value than to gain discounts. “Don’t miss out” beats “Save 10%”.
So before you run another sale or discount…
Ask yourself: “If I explained my value better, would I even need to lower my price?”
What’s one pricing change (big or small) that had a surprisingly positive effect on your business?
Or what’s stopping you from charging your true worth?