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When Solving the Problem Creates Another Problem 🤔
@Preston Mark @James Roman @Michele Mitchell @Sunshine King @Mrs Adams @Poinsetta Tillman I kept thinking about our conversation last night and @Preston Mark ’s idea of offering an AI voice receptionist to kitchen and bathroom remodeling and repair businesses. Preston, I’m using your example because I think it gave ALL of us something worth thinking about. 😊 There’s no question the AI receptionist has value. We all know it can answer missed calls, qualify prospects, schedule appointments, answer common questions, and keep opportunities from slipping through the cracks. But we started with “They’re missing calls and losing revenue,” and then uncovered another possible problem: They may not have enough workers to handle the business they already have. So here’s the question that stuck with me: What happens if our solution works REALLY well? If we help them capture and book even MORE business, but they don’t have enough people to do the work, we may have solved Problem #1 only to have Problem #2 show up saying, “Well, hello there!” 😂 But as I thought about it some more, I had to challenge my own thinking too. Maybe that doesn’t mean the service or even the audience is wrong. Maybe the contractor doesn’t need more leads. Maybe the AI receptionist could help them handle their EXISTING demand better by qualifying callers, screening poor-fit inquiries, answering routine questions, scheduling the right estimates, and giving the owner and staff some time back. Now we’ve shifted from “Let me help you get more business” to “Let me help you handle the business you already have more efficiently.” Or, if the offer really is about generating and capturing more opportunities, maybe we look for an audience that has missed calls AND capacity for more customers.(my original lane of thought before I considered an alternate route)
Premium Builders Office Hours Meeting Date/Time Change
Good Afternoon Premium & VIP Builders. Our meeting for this evening has been changed to Friday at 5:00PM EST. Thanks in advance for your understanding and flexibility.
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@James Roman @Michele Mitchell @Sunshine King
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🔥 PREMIUM'S THIS THURSDAY — Welcome to the Builder Level
This one's foundational. Thursday we kick off Module 1, Lesson 1 — Welcome to the Builder Level. This is orientation, not a deep-dive case study, so come as you are. No pre-work. No homework. If you've already opened Lesson 1 in the Classroom, great. If not, no penalty — we cover it live together. Here's what we're building Thursday: the structure and purpose of the Builder Level, what C.A.P.™ and C.L.E.A.R.™ actually are, and why they run through every module from here forward. Then you'll complete your Builder Commitment — the foundational piece every future lesson builds on top of. This gets real airtime, not just a mention. Heads up: no AI tools on screen this week. This is a credibility-building session first — framework before tools. Just show up. I'll do the rest. Thursday. 6:00 PM EST. See you in the room. Clarity First. AI Second. Momentum Always.™
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