Chalk is building the infrastructure powering the next generation of machine learning applications—removing the traditional limits of speed, scale, and complexity. Backed by a $50M Series A and used by leading companies across finance, healthcare, and e-commerce, Chalk’s platform helps solve real-world problems like fraud detection, identity verification, and energy optimization.
As a Support Engineer, you’ll be the front line of technical excellence—working directly with customers to troubleshoot issues, optimize performance, and ensure they get maximum value from the platform. You’ll collaborate closely with Engineering and product teams to resolve complex problems, document solutions, and improve overall reliability and usability. This role gives you deep exposure to cutting-edge ML infrastructure while allowing you to directly influence customer experience and product quality.
The ideal candidate has a technical background (support or software engineering), strong skills in Python and SQL, and a sharp problem-solving mindset. Clear communication and the ability to work across both technical and non-technical teams are essential. Experience with ML systems or startup environments is a plus. In return, you’ll get competitive compensation, equity, strong benefits, and the chance to grow with a fast-scaling company at the forefront of AI innovation. If you’re ready to combine technical expertise with real impact—click the link and apply now.