Aug 27 • I Need Help
Mock-up issues
Hello,
I’m encountering an issue that I’m unsure how to resolve. The mock-up images I’m uploading to Etsy are displaying with a black background instead of a transparent one, which has never happened to me before. I am selecting “transparent” when downloading the mock-ups, so I’m not sure what’s causing it.
Does anyone have any suggestions? I’d really appreciate your help.
Thank you!
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Mock-up issues
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