Had a client whose rep described payment terms slightly wrong on a call. Client showed up to sign with totally different expectations.
Nobody caught it until it was too late.
That's what manual call review gets you — you spot the obvious stuff and miss everything else.
New video just dropped showing how we built a skill in Claude Cowork that grades sales calls against a real scorecard. First demo call came back -23. The "good" call? 58/100.
Neither of those numbers would've come from a gut check.
Worth a watch if you're in sales or building for sales teams.
Anyone here done anything with AI for sales QA? Curious what you've tried 👇