AI Customer Inquiry Router with Smart Classification & Escalation

I don’t know if this sort of thing is useful heee, but thought I’d share anyway. I built this for a client that wanted to see n8n “front end”.

What it does: Automatically receives, understands, prioritizes, and routes customer inquiries in real time. The tool was built for a $10m consulting firm looking to develop their n8n practice.

How I built it: I built the backend using n8n + AI Agents to classify, priotitize and route the inquiry, and built a Next JS fronf end with webhook calls to n8n.

The challenge I solved: The client was looking for a way to put a 'face' on n8n. This project allowed them to show prospects both the user and customer service (client side) perspective of what n8n can do.

Happy to answer questions or walk anyone through how I approached this 👇

Link to Live Demo: https://aigs-customer.netlify.app/ (checkout the 'pre-built' inquiries on the site)

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