6d • General discussion
What does “Walls-in” insurance actually mean?
No, “Walls-In” Isn’t Always What You Think
If I had a dollar for every time someone said,
“Don’t worry, it’s walls-in,”
I’d have retired by now.
Because “walls-in” is not a standard definition. It’s not legal language. And it’s not a guarantee.
It’s shorthand — and shorthand is where expensive misunderstandings start.
What People Assume Walls-In Means
Most boards and property managers believe it means:
• The association covers the structure
• The unit owner covers everything inside
• Responsibility is clear and clean
Simple. Logical. Often wrong.
What Walls-In Actually Depends On
Coverage responsibility is determined by three things, and they don’t always agree:
1. Governing documents
2. The association’s master policy
3. The unit owner’s policy
These are frequently out of sync. The documents say one thing, the policies assume another, and everyone thinks they’re covered — until a claim happens.
Common Walls-In Gaps I See
• Fixtures assumed to be owner responsibility but not insured
• Improvements and betterments falling into gray areas
• Townhomes insured on the wrong policy form
• Associations relying on owner policies to cover items they don’t
The Bottom Line
If you can’t point to specific document language that defines responsibility, “walls-in” doesn’t protect anyone.
It’s not about semantics. It’s about avoiding uncovered losses and disputes after a claim.
If you’ve ever said, “It’s walls-in, so we’re fine,”
this is your sign to take a closer look.
Because walls-in isn’t always what you think.
#coveryourASSEtsconsulting #hoa #condominiuminsurance #insurance
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What does “Walls-in” insurance actually mean?
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