Frequently Asked Questions
⚙️ 1. How do I adjust my Risk Management settings? Log in here anytime: 👉 https://my.mexatlantic.com/en/traders-cabinet/social-trading If something doesn’t look right, use Live Chat Support on the site and send them a screenshot — they’ll fix it for you straight away. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- 🔁 2. How often should I update my Risk Management? Update it every day minimum. If your equity changes by 5% or more (from deposits or withdrawals, profits or losses), update again to keep the threshold at the recommended number or below. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- 🔐 3. Can anyone access my funds? No. Only you have access to your account and money. We never have access — you can deposit, withdraw, or change your settings anytime. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- 💰 4. How are performance fees charged? Performance fees (usually 20–35%) are automatic and only charged if the trader makes profit. If no profit is made, no fees are taken. You never pay anything manually — it’s built into the broker’s system. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- 💵 5. How do withdrawals work? Withdrawals are processed directly through Mex Atlantic and usually complete within 24–48 hours. There are no withdrawal fees, and the broker does not charge to access your own funds. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------