28d • 💬 Discussion
What Do You Think Is Harder: Getting Customers or Keeping Them?
A lot of people focus heavily on attracting new customers, but I’ve seen businesses struggle even more with retention.
Getting someone to try your coffee is one thing…getting them to come back regularly is a different challenge entirely.
From your experience, which one is harder—and why?
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What Do You Think Is Harder: Getting Customers or Keeping Them?
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