00_HELP: Turning Repeated Questions into Reusable Knowledge

After implementing ICM across several SMBs and solopreneur environments, one pattern kept repeating itself. The workspace logic was working, but I was still being asked the same onboarding questions: where to start, whether `CONTEXT.md` was for the human or for the AI, where source material belonged, and what was safe to edit.

That pattern led to a design change. I now add a `00_HELP/` section at the top of every workspace and make its role explicit in `00_HELP/CONTEXT.md`: this section is for humans, and AI comes here only when specifically asked to do so.

The section contains four core assets: `CONTEXT.md`, the ICM paper in PDF form, a `Reference_Material/` folder, and a `Crash_course/` folder with an interactive HTML course that can be hosted locally and ends with a printable certificate.

The result has been straightforward. Users begin asking questions to their own ICM environment, they build working knowledge inside the system, I stop losing time to repeated onboarding explanations, and the `00_HELP/` layer becomes reusable from one implementation to the next.

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