Over the past year, AI has become part of many organizations' daily operations. Writing. Research. Software development. Customer service. Data analysis. Decision support. For many teams, AI has quietly shifted from being a helpful productivity tool to becoming an operational dependency. That raises an important leadership question: What happens if your primary AI platform becomes unavailable tomorrow morning? Not because of a cyberattack. Not because of anything your organization did wrong. Just because the service is unavailable. Would work continue? Would deadlines slip? Would your team know what to do? This isn't really an AI question. It's an operational resilience question. Every organization depends on technology. AI is simply another dependency to understand and manage. The goal isn't to avoid using AI. The efficiency gains are real. The goal is to avoid becoming dependent on any single technology without understanding the consequences if it's temporarily unavailable. Technology disruptions are inevitable. Operational paralysis doesn't have to be. Organizations that build resilience ask these questions before they need the answers. 💬 Discussion If your organization's primary AI platform became unavailable for the next 24 hours—with no warning—what business process would be impacted first? Would your team know exactly how to continue operating?

Let's start with a question. Imagine you walk into work tomorrow morning and discover that the technology your organization depends on most is unavailable. Not compromised. Not slow. Unavailable. No one knows how long it will last. What's the first thing that worries you? Is it: Serving customers? Payroll? Communications? Production? Public safety? Regulatory obligations? Something else entirely? There isn't a right answer. I'm interested in what immediately comes to mind. 👇 Share your answer in the comments.

According to Girdwood Fire & Rescue, that's all it took to knock out power to all of Girdwood this morning. Not ransomware. Not a sophisticated cyberattack. A raven. It reminded me that organizations often prepare for the dramatic scenarios... ...while forgetting that a single, unexpected event can have the same operational impact. The cause isn't always what matters most. The consequence is. Operational survival isn't about predicting every possible disruption. It's about building the capability to keep operating no matter what causes it. Discussion: What's the "raven" in your organization? What seemingly small dependency could have an outsized operational impact if it suddenly failed?

@Jim Bates , @Niel Smith , @Emily J I'm glad you're here. This community is for leaders who believe resilience is about more than cybersecurity—it's about keeping organizations operating when critical technology fails. Whether you're here to learn, share experiences, or challenge your thinking, I encourage you to jump into the discussions. Your perspective is valuable, and we're all here to learn from one another. Welcome aboard!