3d (edited) • General discussion
System Stress Test: Caregiver Call-Off
Your caregiver calls off one hour before a shift.
The client requires assistance with:
- Mobility
- Medication reminders
- Meal preparation
The family expects someone on time.
What do you do?
Possible actions might include:
- Activating your backup caregiver system.
- Temporarily adjusting the schedule.
- Communicating quickly with the family.
- Documenting the staffing issue.
This situation happens to almost every agency eventually.
The question is not if it happens.
The question is how prepared you are.
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System Stress Test: Caregiver Call-Off
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