Hey everyone,
I'm building a micro-SaaS where I use Retell AI to create custom AI voice agents for barbershops. The value prop is solid: it answers calls, books appointments, and handles FAQs 24/7.
I've hit two classic "white-label" problems and would love your advice on how you've solved them:
1. The Client Access Problem:
I build the agent for the client on my Retell AI account.
The Dilemma: The client needs to be able to update their own info (prices, hours, barber names). But I can't give them admin access to my Retell dashboard without exposing the platform and breaking the white-label illusion.
My Current Solution: I act as the service provider. They email me changes, and I manually update their agent's Knowledge Base. This doesn't scale well.
My Question: How are you handling client-side updates for your white-labeled services? Do you build a separate client portal? Use a different low-code backend? Would love to hear your stack or process.
Any insights, war stories, or pointers would be massively appreciated! Thanks in advance.