Fall Back Numbers · Brendan's AI Community

Fall Back Numbers

Hey everyone, I’m trying to build in AI receptionist for a restoration company. The issue I’m running into is a feature that the company wants that if the warm transfer to the first project manager doesn’t answer then it falls back to a second project manager or even a third project manager. I’m using Retell for the voice receptionist. How can retail understand A no answer and transfer it to the second or even third backup number?

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