How did your last customer find you? Welcome to Get Your Biz Together! I’m Nikki, a mama of two in the Carolinas. People call me The Loyalty Creator, and one of my favorite things to hear is, “My friend told me to call you.” 💗 I started this group because every business deserves a fair shot at being found. So let’s start with the last person who signed up for your CPR class, said yes to your estimate, or walked into your shop. Do you know what sent them your way? Next time someone books, ask, “How did you hear about us?” If they say “Facebook,” get a little nosy. 😉 Was it a post you shared? Did a neighbor tag you? Save that detail in your CRM so you know which post to share again or who to thank for the referral. Your turn! Introduce yourself in the comments and fill in the blanks: “I run ___ in ___, and my last customer found me through ___.” And yes, “I have no clue” counts. That’s a good place to start. 💗