11d (edited) • 🚌 Struggle Bus
Listen, encourage, or help?
Empathy is not solving someone's problem. Sometimes it is climbing down into the well, sitting beside them, and making sure they do not feel alone.
When someone posts in 🚌 Struggle Bus, ask this before offering a solution:
- Do you want me to listen, encourage you, or help you think through options?
Their answer tells us how to show up:
- Listen: Reflect what you heard and let them know they are seen.
- Encourage: Remind them what is strong, true, or possible.
- Help: Ask questions and offer options without taking over.
We do not carry people up the ladder. We make sure they do not have to find it alone.
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Listen, encourage, or help?
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