Backstage Offers 24/7 Real-Live-Human Tech Support

Hi Everyone!

We’re super excited to tell you that Backstage has upgraded our customer support! 🎉

Now, you can get help anytime—day or night from a real, live person. We’ve added more ways to support you so you can get the most out of your Backstage experience.

Live Chat: Need help fast? You can chat with us anytime—day or night!
Zoom Calls: Need more help? You can schedule a video call right from the chat box. We’re usually ready in 30 minutes or less!

How Do You Use It?

Super easy! We added 2 new ways to get extra help:

Green Button: At the top of each screen, you’ll see a green button that says “Learn About ______.” Click it to get a guided tour and learn more about what’s on that screen.
Black Chat Button: Right next to the green button, you’ll see a black chat button. Click it to open the help screen. You can look up answers or send a message to chat with a real person.

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BACKSTAGE

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