Amplifier Session 3: When Amazing Social Media Meets Terrible Strategy
Just audited the Harlequins Rugby Club after watching their game at The Stoop in London, and discovered a perfect case study in wasted potential. The shocking stats: ā 292K Instagram followers (2nd largest rugby club in Europe) ā 173K Facebook followers (largest in UK Premiership) ā BUT: Getting crushed by competitors in website traffic The brutal reality: Northampton Saints (smaller social following) gets MORE website traffic than Harlequins. That's not a fanbase problem - that's a strategy problem. What I found missing: ā
No Meta Pixel - I visited their site, got distracted, never got retargeted ā
Zero post-game follow-up - I attended their game, never saw a season ticket offer ā
Missed trending opportunity - Ellie Kildunne (England Rugby World Cup star) plays for them, 13K monthly searches, barely mentioned on site ā
Video content sitting unused - Great TikTok content not being repurposed as paid ads The lesson for every business: You can have the biggest social following in your industry and still lose to competitors who understand the bottom of the funnel. Social media followers ā Revenue Website traffic + Retargeting = Revenue Quick wins they're missing: - Install Meta Pixel for visitor retargeting - Create Ellie Kildunne content hub (13K searches/month) - Retarget stadium attendees with season ticket offers - Turn TikTok highlights into Facebook ad funnels Bottom line: Having a massive social following means nothing if you can't convert followers into customers. Sometimes the biggest opportunities are hiding in plain sight.