Hey everyone,
I just recorded a quick video update to walk you through some key changes, new features, and the improvements weโve made in the system over the past few days. I know youโve seen new updates rolling out, and I wanted to make sure youโre up to speed while we keep things moving fast.
๐น Key Updates & New Features
๐ Global Notifications v1 โ Youโll now receive notifications for:
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New messages
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Scheduled campaigns
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Deals assigned to you
You can mark all as read now, and soon, youโll be able to click directly into them for quick access.
๐ Pipeline Enhancements โ A notification badge will soon appear on pipeline cards, showing unread messages and the most recent update at a glance.
๐ Call History & Transcriptions (Launching Tomorrow!)
โข Full call logs now available on contact cards.
โข Voicemail and call playback fully integrated.
โข Transcriptions for calls go live Thursday, Feb 20 at 9 AM PST!
๐ Fixes & Improvements
๐น Multi-Tab Calling Fix โ No more disappearing modals when dragging call windows.
๐น Validation for Twilio & Anthropic Keys โ Prevents duplicate keys across dealerships.
๐น Improved Document Uploads & Bug Fixes โ Smoother experience overall.
๐ค AI-Powered Automation Upgrades
๐ Auto-DNC Based on Sentiment
โข Our AI now reads the last six messages to analyze sentiment.
โข If a message is extremely negative (e.g., โF offโ), the system automatically moves the contact to DNC and shuts off autopilot.
๐ Next Up (Coming in the Next 48 Hours!)
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Handoff Stage Automation โ AI will detect when an app is ready for human intervention and automatically stop autopilot.
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Additional pipeline notification updates.
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More enhancements to AI decision-making in conversations.
This is just a quick rundownโWes will be recording a more in-depth walkthrough for those who want to dive deeper. But I wanted to get this update out ASAP so youโre not left in the dark.
As always, let us know if you have any questions! ๐ฅ