OpenAI just rolled out GPT-5.6 along with a new tool called ChatGPT Work, and this one actually matters if you run a business. The new model is roughly 54% more efficient on agent tasks, which means it can chew through longer workflows without burning through your token budget.
The Work agent is the bigger story though. It is built to sit in the background and handle multi-step jobs across your docs, browser, and apps for hours, not minutes. Think of it like a junior ops person you can hand a messy project to at 9am and check back in on by lunch.
If you have been waiting for a sign that AI agents are ready for real small business use, this is probably it.