Aug 11 • 🏆 Wins
What a GoHighLevel support agent said couldn't be done.
Hey everyone,
I'm incredibly proud of a recent project I completed and wanted to share the story. It’s a great reminder that with a little creative thinking, there's very little you can't accomplish with GHL.
A client came to me with a seemingly simple request: automate their sales team's commissions. But the project quickly became a complex puzzle. The commission rate wasn't just one number; it had to change based on two different conditions:
- Condition 1: Which sales rep was assigned to the client.
- Condition 2: Whether that specific lead was sourced by the sales rep personally (identified by a tag from a specific form) or came from the company's general marketing.
This meant I had to build a system with multiple layers of logic. The client was frustrated from previous failed attempts and, in a moment of despair, was told by a GoHighLevel support agent that a system this complex 'couldn't be done' with their native tools.
That's where the real challenge began.
My solution involved a multi-layered approach:
- I built nested If/Else conditions to first check the sales rep, then check for the specific lead tag.
- I used the Math Operation action to dynamically calculate the correct commission based on the specific percentage for each scenario.
- I added a Wait step to ensure the calculation was complete before the final action.
- Finally, instead of a simple notification, I created an actionable Task for the client, so they could easily track and pay out the commissions.
The result is a completely flawless automation that handles every single payment with 100% accuracy, saves my client from hours of manual work, and provides a clear record of every commission owed.
This is the review he left me below, and it means the world to me:
This project was a fantastic reminder to never give up on a solution, even when you're told it's impossible.
What's the most complex automation you've tackled? I'd love to hear about it! And if you're ever stuck on a tricky project, feel free to reach out
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What a GoHighLevel support agent said couldn't be done.
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