We've grown our Airbnb property management company to 25 properties in one year, and we're excited to share our learnings with you! Also, we reply to ALL posts in our community! Whether you're just starting, have a few properties or have several dozen, here's what you'll find in our community: - How to start your Airbnb management business from scratch - Our list of vetted vendors - Client acquisition and management - Operations and tech stack for scale - Effective pricing strategies - How to hire vendors, VA's and managers - Exceptional guest communication - How to scale - A community of other awesome STR'ers Let's get to know each other! Comment below sharing more about yourself, your STR or experience (even if it's just a little), and what you're looking to learn! Again, we reply to every post! Feel free to message us with any questions 🤙 Justin & Sean

I just read an article from Rent Responsibly that’s worth a look—it's about the noticeable drop in Canadian travelers booking vacation rentals in the U.S. this year. Bookings are down by about 21%, which translates to over 1,200 fewer reservations compared to last year. This shift seems to be driven by the strong U.S. dollar and some political tension, which is making Canadians more cautious about traveling to the States. If you usually rely on Canadian guests, this could be showing up in your numbers already. But the article offers some great tips on how to respond proactively. Here are a few takeaways I think are especially valuable: - Review your booking trends. See how much of your business typically comes from Canada and whether domestic or other international guests are picking up the slack. This can help you adjust your strategy. - Connect with local tourism boards. DMOs often have insights, promotional opportunities, and partnerships that can help you reach new markets. If you’re not already in touch with them, now’s a great time to start. - Diversify your marketing efforts. It’s a good moment to expand your reach beyond Canada. Try targeting more domestic travelers or other international markets through updated social content, ads, or email campaigns. - Adjust pricing or offer value adds. With travelers being more cost-conscious, consider discounts for longer stays or seasonal offers. The article mentions how Disney has offered to honor the Canadian dollar at par—obviously a big move, but even smaller gestures can make a difference. - Stay neutral in your messaging. Avoid political content in your marketing, as it may unintentionally deter guests. Keep your tone welcoming and inclusive. Overall, while the drop in Canadian travelers may feel discouraging, it’s also an opportunity to strengthen other areas of your business and reach new audiences. If you’d like help brainstorming ideas or shifting your messaging, I’d be happy to chat more.

I just came across something in my email today that could be super useful for anyone managing short-term rentals. Hostaway now has this 𝗔𝗜 𝗥𝗲𝘃𝗶𝗲𝘄 𝗦𝗲𝗻𝘁𝗶𝗺𝗲𝗻𝘁 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 feature that scans guest reviews and spots any recurring issues. So, when you can see what guests are always talking about, you can fix things before they become bigger problems. 𝗦𝗲𝗻𝘁𝗶𝗺𝗲𝗻𝘁 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 is a tool that uses AI to analyze text and determine the emotional tone behind it. It’s like a way for machines to "read between the lines" of guest reviews or comments and figure out how people feel—whether they’re happy, frustrated, or neutral. For example, if a guest writes "The room was clean but the staff didn’t seem very friendly," sentiment analysis would pick up on the negative sentiment about the staff, even though the review also mentioned something positive. It doesn’t just focus on individual words, it looks at the context and overall feeling. The beauty of sentiment analysis is that it can handle lots of reviews at once and automatically sort them into categories like "positive," "negative," or "neutral." This helps property managers quickly see patterns in guest feedback and understand which areas need attention—whether it’s the cleanliness, service, or amenities. By automating this process, you can get a clearer view of what’s going well and what needs improvement without having to manually go through every single review. Here’s how it can help: - Happier guests: When you catch complaints early, you can sort them out right away. - Spot trends: You’ll notice any patterns in feedback, so you know exactly where to focus your attention. - Smarter decisions: With all that guest feedback, you can make better calls on how to improve. - It’s a straightforward way to turn feedback into action and make your property stand out

My name is Evelyn. Super excited to be here! Just joined and looking forward to meeting like-minded people, learning from everyone, and sharing some value along the way. 🚀 What’s one thing you’ve learned from this community that really stood out? Would love to hear your thoughts! Let’s connect. 🙌

I'm in Maine🦞 known as "vacationland" (a couple hours north of Boston). 🤓 I'm the founder of Smart Pineapple AI web app for hospitality businesses such as holiday homes, small hotels, + the like. 🍎 My AI for Hospitality Community on Skool, teach people how to use AI to get more bookings + keep guests happy. 🤯 30+ years in hospitality + tourism 🇲🇽 I started one of the first online reservation services for Mexico, before vacation rentals were a thing! I am here to learn from everyone here about the needs of STR owners and managers, + discover where AI may be able to help in the future.