We are what we repeatedly do. Excellency is not an act but a habit.

“Kahneman proved that humans all suffer from Cognitive Bias, that is, unconscious—and irrational—brain processes that literally distort the way we see the world. Kahneman and Tversky discovered more than 150 of them.”

You are the average of the 5 people you are around the most. Thankfully with the internet we can easily choose the voices we listen to the most.

There are four basic pre-call planning questions you need to answer before each sales call: 1. What do you already know, including information you can find without asking your prospect? 2. What do you want to know or learn in your meeting? 3. What is your meeting objective? 4. What is your targeted next step? These are a couple gems that I learned about the intro in sales!