I want to share my experience with Tracker sheet here Implementation Tracker is shared on the occasion when I have first interaction with Customer When he accepts to start work - I insist on filling up the Scope of Work This stage goes on for a period of 2 days minimum to sometimes 2 weeks till I am satisfied by what is written is proper and fulfilling the requirement. Now the real Game Starts First experience is that Owner is too busy. and in 10 days only 2 sessions happen Here I have to give him a reference of tracker sheet and show him my inputs versus his efforts He gets the right Trigger to take this process seriously after that Keep using Tracker its an important record of our efforts and his contribution at one place