This was a very insightful conversation, especially the point that we have to learn how to manage AI rather than allow AI to manage us. In various conversations, I keep hearing people say that “insurance is dead,” especially as many claims adjusters are finding it difficult to secure work, but I don’t agree. I believe the insurance industry is evolving, and those of us who learn to adapt, embrace AI, and use it alongside our own knowledge, judgment, and critical thinking will be better positioned for where the industry is headed.