In about an hour, I will go into a project closing call. It was a multi server upgrade to windows 2025 from window 2016. Most went well, some had to be cancelled due to older software incompatibility with the new OS. The important thing now, is not the tech brought to bare. I finished the work ahead of the end date scheduled, but I went over on the number of hours per ticket in the project. This is the real cost of project work. No matter how carefully it is planned, the reality is the fog of war exists in execution. However, it's not all about the money. There is something else at play. Something that you work on, on a daily basis. Whether you realize it or not. Reputation. I built it - intentionally - during this project. Doing things above and beyond. Things NOT asked for. Most of it was built on simply keeping the client "in-the-loop". How often we think an email is all that is needed. I fight that idea with everything that is in me. Because in my experience, see a face. Hearing the context. Understanding the AIM. These are communication skill and a craft that has it's own currency. Next time this client come back to us for a project, who do you think 1. they will ask for. 2. if they don't get me, who will they judge the results against? Your reputation starts now. It either grows or declines today. With everything you do. Build your "Craft". Show yourself "Friendly". Then your rich.