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12 contributions to E-Ink Tablet Users
Calsync Vault Calender
Is there a way to make a vault calender into an academic calander? I just want to be able to have a calendar that runs October to September instead of the normal January to December, is there a way of doing this?
0 likes • 8d
There isn't. I've asked before. So I just did a June-Dec.
Support - Does it Exist? CalSync for Remarkable - Does it Actually Work?
When I buy software, I expect it to work...even with a few bugs. And when it doesn't work - at all - a reasonable person would expect support is both available and actually tries to resolve the situation. Einkpads and CalSyc seem to have a different definition of customer service and support than other people on planet earth. I purchased CalSync Pro on Friday 16th. It worked - after a fashion - but with significant bugs. OK. stuff happens. On Saturday, it stopped working completely and asked to validate my credit card. It failed to do that and repeatedly threw up an error. Contacted "support" and received an email that day telling me, helpfully, to check I had the latest version and asking for screenshots. Nil response. Sent more emails giving further details. Nil response. Yesterday, I used the Chat feature and went thru the same loop. Was told the problem "was being sent to the Dev people and they would respond in a few hours". Yep, you guessed it. Nil response. Today I went thru the same loop. Except this time the Chat app sent me around in circles and them kicked me out... Apparently, the CEO of this company is a bloke called Jason Smith. Well, Jason, If you actually interested in what you customers say about your company, then I suggest you take a good, hard look at how you are treating your customers. Because, to be brutally honest, unless you get your act together you won't have many left.
0 likes • 8d
It's frustrating because when it works, it's amazing. But it mostly doesn't. I'd be happy if it consistently preserved my handwriting on my Supernote.
CalSync & Supernote Issues
CalSync is a promising product but it's too glitchy to be reliable. I appreciate being able to sync my calendars and produce a planner that updates; however, even though I've taken all precautionary steps (ensuring the planner is closed on device before pushing an update), it still sometimes produces conflict planners and doesn't transfer handwriting on the pushed planner (when there is a conflict planner produced). So the conflict planner will have the handwritten notes but not the updated calendar; and the updated planner will have the updated calendar but not have the handwritten notes. So I'm forced to either keep the conflict calendar and rewrite the notes on the updated one or delete the conflict and start again with the new planner. It's very frustrating and I'm losing lots of handwritten notes.😔
0 likes • Oct 1
I don't have a Remarkable. I have a Supernote and that company is very generous with apps and sideloading. I'm starting to get frustrating because whenever I push the planner to the device, it creates a conflict (when I've made sure to close the planner on device) and the conflict calendar has the handwritten notes but not the pushed calendar. This has gotten worse since the latest update. I may have to go back to using a standard pdf planner. It's a pain to writevin Google calendar events but at least my handwritten notes remain which is most important since the Google calendar events are preserved on Google but handwritten notes are not. I hope you get the kinks worked out to at least have consistency in this main functionality of the product as advertised: syncing calendars & preserving handwritten notes.
0 likes • 25d
I make sure that the planner is not open every time before pushing & syncing. I'd gotten obsessive about it with a checklist of things to do & check before syncing. Again, not exactly the ideal workflow for something that should be a seamless integration to help manage workflow.
epCloud
I am watching the video on CalSync on how to use epCloud to update my planner with CalSync Pro account. The directions state to click the sync tab and select pair. Then get a one time password. Is that step necessary if the RPP has already been connected to ReMarkable cloud. How long is the typical time to push from epcalsync.com to my device. I connected my calendar and hit push to tablet even though there was no way for me to establish a new ReMarkable Cloud connection. It has been 20 min and the Push still hasn't reached my device. @Jason Smith
epCloud
2 likes • 28d
Y'all there is no support for this app. It's taken me hours and days to troubleshoot issues. When it works, it's great but short-lived. I've decided to just push through my current calendar and not sync anymore. Because it doesn't always preserve the handwriting. I'll just have to write in my events on the planner like I did before CalSync brought their broken promises into my life. I really hope y'all are able to get it squared. I can't offer any help because I'm using a Supernote.
0 likes • 26d
@Jason Smith I admire what you've accomplished but I stand by what I've experienced and read on this platform: people are frustrated by a lack of support. As a concession I'll adjust it to "timely support." I finally got it to sync. It still produced a conflict planner but the pushed planner did preserve my sample handwriting. But I'm too tired and honestly scared to try it full-scale since I've lost too many handwritten notes. I'll continue to try with unimportant notes here and there and if the consistency improves, perhaps it'll gain my trust and I can re-evaluate in the new year.
CalSync No Longer Working (Supernote)
After weeks of not syncing my handwriting and creating conflict planners on my device, I decided to just generate one planner with my current calendar events and use it like I did my old pdf planner (no longer using CalSync). But now (Even after the latest update), CalSync won't push the calendar to the device and gives a Listing Failed http 401 error code. I've updated to version 1.7.4. I've restarted the computer and re-signed in. I'm at my wits end. I don't think I've ever been so frustrated with an app. 😔 UPDATE: Signing out and back in of CalSync is not the same as signing out and back into the Supernote Cloud on CalSync. This fixed the error code. But I'm still sticking to just using it as an unsynced pdf planner because spending an hour to troubleshoot is not my ideal workflow. And there is little to no assistance on this platform.
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Shelly Conner
2
14 points to level up
@shelly-conner-9678
Writer. Professor. Homesteader.

Active 5d ago
Joined Sep 2, 2026
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