So the chat widget on my own agency website is showing LeadConnector, instead of my agency name. I went in to try to change that, but it's locked. Is this normal? Is there a way I can change it?

Would love some advice on navigating this client/vendor situation. I have a client who already has a website company managing her website. I'm providing AI automation services (Voice AI, AI Chat, reputation management, etc.). As part of my service, I created: - A Google review widget - A Voice AI widget - An AI Chat widget The Voice AI/Chat widget was finally added to the website after weeks of back and forth. However, when it came to adding my review widget, the web company responded with this: "Hi Sarah, It sounds like your widget provides the same service as our Reviews Management service. We integrate with Facebook and Google, encouraging individuals to leave positive reviews and ratings on Google and Facebook. It encourages those who did not have a positive experience to provide direct feedback. The website will only feature 4- and 5-star reviews as well. Is the review widget you are set up with a two-step process, where the individual leaves feedback and is then prompted (according to the level of stars) to leave a public review on Google? [client's name], this seems like a potential overlap in services. How would you like to move forward?" My initial reaction was that they're trying to protect their service (which I completely understand). My goal isn't to create friction or make the client feel caught in the middle. I'd much rather collaborate than compete. This was my response, and I want feedback on this response and if it sounds good or if I should've said anything differently: "The review widget I created also uses a two-step process. Customers are first asked for feedback, and based on their response, those with a positive experience are directed to leave a Google review, while anyone with concerns can submit private feedback instead. In addition to the on-site review widget, my platform also sends automated review requests via SMS and email to both new and past customers, helping generate more Google reviews over time. It can also automate follow-up reminders for customers who haven't yet left a review.

Does anyone do cold SMS? I know we can legally do cold email, cold DMs, cold calling, but what about cold SMS (not existing clients and not people who have opted into a form).

So I have a sales call tomorrow with someone who wants to keep their existing website and just have me implement some of the GHL smart features. My question what all GHL features can I implement into a non-GHL website? I assume anything that uses HTML? Also, what information should I get from the customer in order to do this? I assume the login info for their website so I can add the HTML coding. And would I set them up in GHL the same way I would with anyone else except I just don't create the website part?

I'm considering getting a power dialer and narrowed it down to Kixie or WAVV? Which is better and why? As I understand it, WAVV only gives you 3 parallel lines whereas Kixie provides 10. But WAVV is GHL native integration. But the pricing is confusing...what do they mean by their pricing being per seat? Does that mean phone line? I'm looking for something that has the local presence feature and can do VM drops too.