Anything that changes from the original agreement must be discussed, and we have to come back and ask for a revised rate confirmation. So, what is the revised rate confirmation? A revised rate confirmation is the same as the original rate confirmation, but with changes. Usually the amount changes, right? They are either adding money to us or taking money away. Look at the items you can request on the revised rate confirmation, including lumper charges as discussed before, detention for loading or unloading, etc. Detention example: - Detention is when our driver has an appointment at nine o’clock, arrives at nine o’clock, and they do not unload him until three p.m. - We will be asking for detention for unloading after two to three hours from the appointment, so please send us a revised rate confirmation with detention at the receiver for three hours. Okay, and they will send it to you. Other items you may include on the revised rate confirmation: - Layover - Late fee - Gate fee - Extra peaks - Truck order not used (TONU) What does “truck order not used” mean? It means they cancel the load on you—maybe the product wasn’t ready, maybe your driver arrived and waited for one time, and they moved it to the next day. You should request “truck order not used,” and I will recover my driver, truck, and any required costs such as assistant, pallet exchange tools, and extra picks. All of these things can be included on a revised rate confirmation.

One thing I have seen with beginners is loads getting called back or drivers not getting paid — and 90% of the time it comes down to factoring. Here’s the common situation: You find a great-paying load and then you call the broker and lock it in. Everything seems perfect, until the rate con is sent to their factoring company. Then BOOM: “Broker not approved.” “We do not accept this broker.” “This broker is on our do-not-buy list.” When that happens, one of two things occurs: ❌ 1. The load gets canceled and called back The carrier can’t run it because their factoring company won’t buy the invoice. This causes you to look unprofessional. Your driver loses the load and you lose the broker’s trust, and you waste time you didn’t need to waste. ❌ 2. The driver runs the load, gets paid late, or doesn’t get paid at all Some new dispatchers don’t check factoring status ahead of time. The carrier runs the load, sends the paperwork to their factoring company……and the factoring company rejects it. Now the carrier has to wait 30–60+ days for the broker to pay — and if the broker is unreliable, it becomes a whole mess that could have been avoided from the jump. And who gets blamed?👉 The dispatcher. ✅ HOW TO AVOID THIS COMPLETELY 🔹 Always ask your carriers who they factor with; Write it down, save it in their profile, and NEVER forget it. 🔹 Before booking a load, run a quick check by either checking the broker’s MC in the factoring portal OR ask the factoring company directly: “Is MC ______ approved?” Takes 20 seconds. Saves you hours. 🔹 If the broker is not approved, move on and don’t force it. Don’t gamble or risk your reputation for a single load. 🔹 If the carrier does NOT factor, Make sure they understand payment terms: 30 days? 45? 60? You don’t want surprise drama later. KEY TAKEAWAY - Know your carriers factoring company (if applicable), and check to see what brokers their factoring company accepts and rejects. I hope you guys found this informational and please ask any questions down below!

Hello, dear colleagues! I just WAN to wish you all a happy new year, full of love, success and achieved goals! I hope you are enjoying this last night of 2025, and tomorrow a new cycle begins, a new opportunity to grow and build a success full business as dispatchers! Have a good time always!

- Independent dispatch service: you don’t need your own trucking MC to start. You represent carriers and charge a dispatch fee. - Fee structures vary: 1% to 10% is common, depending on: Your experience - How many trucks you dispatch, whether the carrier is new or established, the complexity of the load and the market - Example: If you’re starting with a carrier that has one truck, you may charge toward the higher end (8–10% or a flat fee) because you’re taking on more setup work. As the carrier grows (3–6 trucks, then more), your rate per truck can adjust downward if it’s more scalable.

Your driver is the most important person during holidays.They have families. They want to get home. Do not sacrifice your driver for an extra $200–$300. Dispatching is problem-solving. It is connecting the dots. You must protect:- Safety- Income- Time. DO YOU AGREE? Any tips?