Nobody's buying what you're selling because your building your funnel backwards
First of all If you know me too well, you know that my post is always long-form so if you have what i call "Tiktok Brain"....sorry but this is not for you because it's damn long But if you're a business owner or a freelancer who wants to make the most out of his/her biz then stay with me. because this is Gold (it took me about a week to put togerther) and there's no pitching here (haven't done that before) So I was on a call with a buddy of mine. A Skool creator sometime ago. He's got this whole funnel mapped out just like every business owner out there. Awareness stage. Interest stage. Consideration stage. Decision stage. Facebook ads driving traffic to a landing page. Lead magnet. Seven-day email sequence. Webinar. Application form. Sales call. backword Textbook customer journey. Been running it for four months. Spent $8,000 on ads. Booked 12 calls. Closed 2. I asked him one question. "What does someone who's ready to buy from you actually look like?" Silence. Then: "Uh, I guess someone who's been through the whole funnel?" That's the problem. He built a funnel based on where people START, not where they END UP. And that's backwards. Here's what nobody tells you guys about customer journeys. The traditional model says start at awareness and work your way down to the sale. Awareness. Interest. Desire. Action. Makes sense on paper. But in 2025/2026, consumers aren't driving a straight line anymore. They're buzzing, hopping, swiping, streaming, buying, pausing, searching, and sharing all at once. They don't move through stages. They jump around. They research on YouTube at 11pm, see your Instagram ad the next morning, forget about you for three weeks, then see a comment you left in a Skool community and suddenly they're in your DMs asking how to work with you. There is no journey. There's just a bunch of random touchpoints that either add up to trust or don't. And if you're building your funnel from the top down, you're guessing at what those touchpoints should be.