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1 contribution to Kathy L Murphy's Big Book Love
Publishing Company - Website Domain Expired
My family realized this week that we can no longer get to our family website for our book. Every time we tried it would port us over to a gambling website. I reached out the publishing company, and they said our domain expired. What? We received no notice of it coming due, no notice that it even expired over a month ago. They said they would be happy to get a new domain, server service, security, etc. for 3 years for $1,500 or for a lifetime for $3,000. I messaged them back and said this was not our fault and said would pay for the domain (about $20) and they would have to put our website back. They came back with they could take $300 off the price. Do you think we have the rights to our website and that we could build it ourselves if we get a copy of it?
1 like • 9d
@Tracy Monin That sounds incredibly frustrating, especially when you weren't given any notice that the domain was about to expire. I believe you should first clarify who legally owns the domain, website content, and hosting account, as these can be separate things. If your family owns the website content and can obtain a full backup, you may be able to rebuild or transfer it to another hosting provider without paying the publishing company those amounts. I would also recommend reviewing your publishing agreement before making any payments. Do you still have access to the original website files, or is the publishing company the only one with access to them?
0 likes • 5d
@Tracy Monin That sounds like a good approach! It’s always best to clarify the ownership and rights first so you know exactly what you can access and use. Having a copy of the existing website could also give you a helpful starting point when building your own, rather than having to start completely from scratch. I hope everything goes smoothly with the publishing company! Do you already have someone in mind to help you rebuild the website once you get the files?
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Robert Lisa
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Joined Oct 13, 2026
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