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4 contributions to Voice AI Alliance
Retell AI Transfer Call Fails
I use Google Voice to make a call. In the Transfer Call in Retell, Transfer to -> Static Destination -> +1########## my cell phone number. The transfer call didn't connect or my phone never rang. Does anyone know how to connect the transfer call?
Retell AI Transfer Call Fails
1 like โ€ข 7d
Did you set up your google voice number to receive calls? Your phone may need to have some Settings adjusted. The only way to adjust Google Voice to receive calls properly is to have the Google Voice App on your phone. Just in case, if you do not have the Google Voice App on your phone, Download: Search for "Google Voice" in the Play Store or App Store and install it Open the Google Voice App and tap the 3 hamburger bars on the left side panel. The key is to get into the SETTINGS area of the Google Voice App on your phone. Hopefully when you open up the App, you see your google voice Phone Number listed at the Top. Now a review of the key areas to receive calls should be looked at. To turn on linked devices for Google Voice calls,ย In google voice App -> Settings, and Tap Devices and numbersย to verify/link your phone. Then, under Making and receivingย Callsย >ย Tap the Prefer Wi-Fi and Mobile data option The tap back and Tap on Incoming calls, toggle on the Devices you want to receive calls on - Tap back and tap on the Incoming Call Notifications section > I usually turn all of these on; Show Notifications, [DEFAULT,] make sure Silent if OFF, Pop on screen, Vibration, Show notification dot, Override Do Not Disturb [all toggled ON]. You can always adjust these later too once you know your phone rings and alerts you. Tap back, You should be back in the Google voice settings on your phone. I also Tap & toggle on Get Email alerts for Missed calls and then also tap on Missed call notifications to turn these ON. That should allow you to RECEIVE and get Alerted that calls are incoming. Hopefully that gives you some help. ~cheers Rc
0 likes โ€ข 7d
@Krittiya Clark The more information you provide the better & perhaps others may be of help also related to the type of phone [ie. android vs iphone][ For Android, the same location for settings for MAKING calls are in the SAME section of Google Voice. If they are not enabled . You have to enable your phone to use a phone number for that device in the Google voice App to do that. You can also adjust these settings using voice.google.com and login with your gmail address and set these settings if they are not setup and ADD your specific device that way also. ~cheers Rc
n8n self host with Hetzner VPS
Hello guys, is there someone using Hetzner VPS for n8n self host and is it recommended? Is it better than other options like DigitalOcean, Railway or n8n starter?
1 like โ€ข 8d
you might want to look at hostinger VPS - KVM 2 [8GB Ram] option - docker, ubuntu 24.04 with a pre-built n8n template out of the box working including a reverse proxy for any subdomain you might use [traefik] to be able to reach all of your tools like gmail, mcp servers.... securely. They also have a bot name Kodee that will prompt you all the way through the install if this is new for you. ~$8-9/mo if paid annually or for 2 yrs to get the best discount option[s]. I have a voice Ai agent running on this as well as several n8n workflows with no issues with more being added. Any questions, let me know. Hope this is of help. ~cheers Rc
Building voice/SMS platform for real estate
Hi! I've been building a vertical SaaS for real estate teams, just want to share what I have so far. It is basically a voice/sms agent that handles in & outbound calls with warm transfers to humans and sends them a context SMS before the call connects. The UX is hard to get right. I want to build a unified context with calls and text from both humans and AI combined into one inbox to improve the personalization of AI follow-ups while allowing humans to be informed and in the loop. If the AI talks to a lead, then a human follows up, then the AI follows up again later, I donโ€™t think those should feel like separate systems. I will share more as I build this out, appreciate any feedback!
Building voice/SMS platform for real estate
1 like โ€ข 11d
@Chris Zhang - The general process is mainly a chatbot external access that sends leads to a google sheet or postgres db. Using an Appscript [ for google sheets ]to send to specific realtors with a full heat map of the entire transcript sent to the realtor within mins of the visit that provides the specific reason for the interaction. The realtor only needs to pull up the transcript via email / text and speak with the visitor. The realtor has exactly what the visit was about. When contact from the realtor, the visitor will think the realtor is reading their mind basically. The realtor can skip the "So what brought you to reach out to me or What type of property are you looking for" and right into a warm lead from the start and is realtor agent specific. Each realtor gets their own chatbot access removing the Selection process from the visitor [no guesswork- plus they just stopped by] They do not have a preference. It becomes who does the best job of getting found. Each realtor gets their own spreadsheet of leads to access as needed or forwarded as a CSV to dump into their own CRM OR we can build an automation that sends out sequenced emails that are personalized based on the capture info from the interaction. Realtors have some choices on how they want to do this. Every realtor I have spoken with has their own company approved webpage/website promotional site unless they are truly independent. Not many truly independent these days since leads have become more expensive and many Real Estate companies use Ads to send leads to their realtors. What i have found after much trial & error is that many realtors do not have a way to keep visitors on the page longer especially if a visitor just found this website [v. little engagement]. The longer a visitors stays on site, the more apt the realtor has to get a visitor to know, like & trust them to do business [KLT] AND then reach out to the realtor. Getting the lead sent directly to the realtor ASAP via email and text seems to be a good start and make a difference.
1 like โ€ข 10d
@Chris Zhang - ๐“๐‹;๐ƒ๐‘ Without TRAFFIC there will be few leads & a company can be fired for low conversion of leads. I do not wish to have that problem. If there is no traffic, how can there be conversions? So when interacting with a prospect, asking upfront "how much traffic are you getting to your website right now?" provides a specific directions. It would make NO SENSE to add any feature to offer more efficient "lead capture", if there is minimal to non-existent traffic. Right? Otherwise, a company offering that ends up on that heap of fired companies that get fired. +-----+ ๐‘๐„๐€๐‹ ๐–๐Ž๐‘๐Š๐ˆ๐๐† ๐Ÿ๐ŸŽ ๐’๐“๐„๐ ๐๐‹๐€๐ ๐ญ๐จ ๐€๐ƒ๐‰๐”๐’๐“/๐€๐ƒ๐€๐๐“ & ๐ฆ๐š๐ค๐ž ๐ฒ๐จ๐ฎ๐ซ ๐Ž๐ฐ๐ง: ๐Ÿ/ Diagnose AT THE ONSET via direct Q&A or internal research before offering a Lead Capture option. None-to-minimal traffic means this is NOT a lead capture issue YET. When this is DIAGNOSED in a call, you let that one sit on the table and sthu until the prospect answers that question when you ask, "what do you do to get traffic to your website?" OR "how much traffic do you get"? All EARS ON DECK for this one, bc I really do not care except that THEY stand on their answer when I ask this AND then the next question: " How's that working for you?" Listen again to THIS answer. It is the prospect saying how it IS. Then the final question which is the CLOSING question: Could that be better? OR Would you like this to work better? [It's a no-brainer question BUT Listen to that answer. It is either 1 of 2 answers right there. YES or NO. Rest assured, they would not be on the phone call if it was going so well BUT I have had people demonstrate they have traffic, so that becomes a LEAD CAPTURE EFFICIENCY problem & we have the direction defined. ๐Ÿ/ IF it is YES, then offer the Solution that fits BEST & let them KNOW how this might be the BEST FIT by using what THEY just said [ match talk exactly what they just said by confirming if YOU HAVE THIS CORRECT UNDERSTANDING ]. ex. "So if I understand you correctly, you're "feeling" like if you had more traffic stop by your website, your realtors would close more deals, is that right?" Listen: YES Or NO.
They Finally Implemented Voice Agent
I want to share a lesson. Iโ€™m not going to name the company, pointing fingers isn't the goal here but the situation they went through is something we can all learn from. Weโ€™re a unique species because we have the ability to learn from the mistakes of others, rather than having to hit every wall ourselves. This team was essentially being crushed by their own success. They were growing, but their only strategy for handling that growth was to throw more people at the phones. It turned into a "human shield" situation. They had employees pulling double shifts,16-hour days. By the 12th or 14th hour, cognitive fatigue kicks in. You canโ€™t expect a person to act like a machine for that long; therefore, the "minor details" started slipping. The cost of "doing things the old way" was actually eating their entire profit margin. They finally made the call to implement Voice Agents for both inbound and outbound traffic. I watched this transition happen, and it was like a fever finally breaking. The 24/7 coverage didn't just "help"'; it completely decoupled their ability to scale from their need to hire. The takeaway for all of us is this: Automation isn't about replacing the human element. By letting the agents handle the repetitive, high-volume "noise," the actual humans finally got their breath back. They stopped playing defense against a ringing phone and started focusing on the strategy they were actually hired for. Don't wait until your team is burning out to realize that some tasks were never meant for humans to begin with.
1 like โ€ข 13d
๐“๐‹;๐ƒ๐‘ note to self: All that lead gen business growth sounds great until there is no option to handle the overflow. Adding an option upfront to handle future or faster than anticipated growth could be a real solution: Emphasize & Include growth option[s] upfront for peace of mind, handle higher growth needs. Keep the client intact & satisfied. ------ Additional benefits to consider & keep in mind when offering a lead gen plan. [top of mind use case spitballing begins] This brings up a point to make sure to include as a growth segment to emphasize & add into a strategy / plan as a [growth option] upfront. An automation option such as lead gen would then trigger a growth segment review [stats] early on when a company sees early significant growth from their lead gen as you expressed. They know that the scaling option is just the next step in the plan to implement. A prospect could see upfront that your business has already thought of that scaling option upfront to handle increased lead gen workflow based on on the future [they're covered] as the business grows [peace of mind] and make your business a sound choice. Also this would imply your lead gen offering is going to be successful & provide for that scaling need at some point otherwise what are we doing? 8) Review & communication would be key. Including this type of growth plan could also help prevent an internal trigger or the dreaded silent panic / need to look elsewhere to where your business gets a call out of the blue to say ClientA found a company that promotes scaling for their need because they felt the internal workload pain to say the short story is now canceling their service bc larger company B can do all this for them. [hmmm] Regularly considering a growth plan option upfront could actually prevent some of the above and more... more... and appears as something to be taken seriously. Thanks for the thought provoking situation. ~cheers Rc .
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Rc Hall
2
14points to level up
@rc-hall-4827
Own a Mobile Marketing business - Specialized in Real Estate, Restaurants, Home Services. Marketing includes PPC, SEO, Ai chatbots & Support Chatbots.

Active 3h ago
Joined Mar 21, 2026
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