I have a voice agent implemented on my business website that triggers from a submitted form. The lead information goes into a google sheet and then triggers a Vapi agent to call and set a google meet appointment to meet with the lead. If the form is submitted outside of normal calling hours it sends an email instead. Since this implementation, I have come across Retell and think at the time of this writing is a superior product, however as we all know, things change fast in the AI world so YMMV.

@Muhammad Arif I am in east coast time in the US so I just have it set up to call between 9am and 8pm... I target only US customers so even if someone reaches out from the west coast (3 hours behind) it would still be 5pm latest there, otherwise they get an email. I have implemented time based logic for others, and the best way to do it (IMHO) is to get the information from the lead directly, on the form, then convert the time the form is submitted (along with their time zone) and convert that to your local time (or the time the voice agent trigger is set to) and if it is within your parameters, then it triggers the call, if not it triggers an email or some other outreach. It took a little bit to figure out the logic, but I suggest making sure you have logic to handle it in your workflow instead of leaving it up to the AI to convert, or at the very least, having a dedicated AI node to handle the conversion instead of having the main AI Agent do it on top of its other tasks.

Congrats, being a father is the best job in the world and the most rewarding!

great work man, congrats! keep us updated on how things go!

Best advice I can give is start by solving your own problems... as in, whatever issues/ bottlenecks/pain points you experience in your own life/business, start there. You'll solve issues you've had as well as get practice. Then take those lessons learned and apply them to business problems! Good luck, a whole world of possibilities awaits you!

I support this move!