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Owned by Phil

Smart Assist Consulting

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Helping Technical Professionals Build Smart Consulting Practices with AI Assist.

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11 contributions to Smart Assist Consulting
I Just Published a New Book: The Art of StorySelling
In today's crowded consulting marketplace, technical expertise alone isn't enough. Clients don't just buy solutions—they buy from consultants they trust, understand, and connect with on a human level. The difference between struggling to find clients and building a thriving practice lies in your ability to tell compelling stories that resonate, persuade, and convert. Why Stories Are Your Most Powerful Business Tool Facts tell, but stories sell. While your competitors rely on dry proposals and generic pitches, you'll learn to craft narratives that cut through the noise, build instant rapport, and demonstrate your unique value in ways that data alone never could. This isn't about becoming an entertainer—it's about becoming a master communicator who can articulate complex solutions through relatable, memorable stories. What You'll Master by reading this book: • Your Origin Story: Transform your professional journey into a compelling narrative that builds credibility and explains your "why" • Client Success Stories: Convert case studies into engaging proof points that showcase your impact and methodology • Problem-Solution Narratives: Help prospects see themselves in your stories and understand how you solve their specific challenges • Vision Stories: Paint vivid pictures of what's possible, inspiring clients to take action toward their desired future. A Complete System for Every Stage of Your Client Journey: - Awareness Stage: Attract ideal clients through blog posts, social media, and networking with curiosity-sparking stories - Consideration Stage: Build trust in consultations and presentations with detailed success narratives - Decision Stage: Convert prospects by addressing objections and reinforcing benefits through strategic storytelling - Retention & Referral: Nurture long-term relationships and generate referrals by celebrating client wins - Practical Tools You Can Use Immediately: ✓ Step-by-step templates for structuring compelling narratives ✓ Platform-specific guidance for deploying stories across websites, proposals, and presentations
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Are You Solving a "Vitamin" or a "Painkiller" Problem?
Your consulting niche sounds promising, but is it something clients want or something they desperately need? Many new consultants offer services that are merely "vitamins," beneficial, but not essential. The most successful consultants, however, sell painkillers. So, how can you tell if your offer is a nice-to-have vitamin or a must-have painkiller? The answer lies in the "2 AM Test." Ask yourself this: Is the problem I solve so critical that it would keep a CEO or department head tossing and turning at 2 AM, staring at the ceiling? A general "process improvement" workshop is a vitamin. But fixing a critical supply chain failure that has halted production and is losing the company $100,000 a day? That’s a painkiller. Painkillers address immediate, high-stakes issues, critical project failures, or massive competitive disadvantages. Clients don't just want a solution; they need one, and they will pay a premium to make the pain disappear. Your goal isn't just to be helpful; it's to be indispensable. What's a "2 AM problem" that your ideal client is facing right now? Share your insights in the comments below.
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Are You Solving a "Vitamin" or a "Painkiller" Problem?
The Generalist's Trap: Why "I Can Do Everything" Is a Liability in Consulting
In your technical role, being the versatile "jack-of-all-trades" is a badge of honour. You are the go-to expert for diverse projects, a prized asset. Why does the very skill that made you a star employee become a liability as a consultant? The answer is simple: clients don't hire consultants to do a little bit of everything. They hire specialists to solve their most urgent and expensive problems better than anyone else. When you market yourself as someone who can handle anything from process optimisation to data analysis, you fall into the Generalist's Trap. This approach immediately dilutes your credibility; a consultant who claims expertise in everything is often trusted to be an expert in nothing. In fact, over half of consulting buyers express concern over "fragmented expertise" when hiring. This forces you to compete on price, not value. Generalist skills are easily compared and commoditised, leading to lower fees and unstable client relationships. Meanwhile, specialists command premium rates, often 30-50% higher, and their referrals generate 47% higher conversion rates. Choosing to be a generalist isn't keeping your options open; it's closing the door to high-value opportunities. Have you ever felt the pressure to be everything to everyone? Share your experience in the comments below.
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The top 5 faulty beliefs about AI augmented consulting
Here are the top 5 faulty beliefs technical consultants often hold about AI augmentation, along with the reality: 1. "AI will replace my expertise and make me redundant." Reality: AI amplifies rather than replaces expertise. Your domain knowledge, client relationships, and ability to contextualize solutions remain irreplaceable. AI handles routine analysis and documentation, freeing you to focus on strategic thinking, complex problem-solving, and high-value client interactions. The most successful consultants use AI as a force multiplier, not a substitute. 2. "AI tools are too generic for specialized technical consulting." Reality: Modern AI systems excel at adapting to specialized domains. With proper prompting and context, AI can rapidly learn industry-specific terminology, regulations, and frameworks. Many consultants successfully use AI for specialized tasks like code review, technical documentation, compliance mapping, and domain-specific analysis. The key is treating AI as a trainable assistant rather than expecting out-of-the-box perfection. 3. "Using AI compromises client confidentiality and data security." Reality: Enterprise AI solutions now offer robust security features, including on-premises deployment, data isolation, and compliance with security standards. Many tools enable you to use AI without exposing sensitive data through techniques such as synthetic data generation, local processing, and zero-retention policies. The risk often lies more in poor implementation than in inherent technology limitations. 4. "AI-generated work lacks the quality and nuance clients expect." Reality: AI output quality depends entirely on how you use it. When AI serves as a collaborative tool—generating first drafts, surfacing insights, or stress-testing ideas—rather than a wholesale solution, quality actually improves. The best consultants use AI to eliminate errors, ensure consistency, and have more time for the nuanced thinking that clients value. AI helps maintain high standards at scale.
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Phil Charles
2
9points to level up
@phil-charles-4441
Unemployable sole entrepreneur, writer and educator

Active 2h ago
Joined Aug 24, 2025
INTJ
Toowoomba Qld Australia