Your voice is very calming. I started to feel relaxed right from the start. I like the things you mentioned in the beginning about your personal experience and the 3 testimonials. I stopped listening around 5 minutes end. Twenty-seven minutes is too long for me. I think you only need to mention a few examples, list your 9-steps and sum it up leaving the person wanting to know more about how you can help them. Close it out offering a free 30 minute consultation call. Input your script into ChatGPT and ask it to condense down to a 5-7 minute script with your CTA.