Hi everyone! I joined the group a few days ago and finally took some time to dive in. Really glad I did — just scrolling through the feed, I can already tell this is a great fit. My name’s Nisse, and together with my wife Alison, we run Jeannine’s, a family-owned Bakery - Breakfast and lunch -Coffee shop concept based in Santa Barbara. The brand has been around for over 40 years — it’s part of Alison’s family legacy — and today we operate 4 locations, with a team of over 80 people, generating around $10M annually — most of which goes right back into supporting our staff and operations. While Alison leads the heart of the business, I support across multiple areas: developing new income streams, building out retail (like postcards we designed from AI-modified photos I shoot in-store), reworking our website, tracking analytics, doing social media, and diving deep into automation, AI & neck-deep in negotiating POS options (side question: does anyone actually love their POS system? 😅). And my latest obsession has been training with flashcard system (menu, SOPs, dress code, you name it!) to make onboarding but also regulary training smoother, faster, and even kinda fun. I'll tell you how it goes. I’m here to learn from others who’ve been through similar journeys — and just as much to share what I can in return. Excited to be part of the group and looking forward to connecting with more of you. Cheers, Nisse (& Alison!) Jeannine’s – Santa Barbara, CA https://www.instagram.com/jeanninesrestaurants/?hl=en